G HP 5 años servicio in situ Premium+ con telemetría/DMR/TRV/solución de periféricos para portátiles (U80NHE)

When a business notebook fails, every hour of downtime costs money and productivity. This HP 5-Year Premium Plus Onsite Support service eliminates that risk by providing fast, expert repair at your location, backed by proactive telemetry and data security features. It's a comprehensive support package for HP notebooks, ensuring your workforce stays up and running.

Who is it for

Enterprise and business customers who rely on HP notebooks for critical daily operations. It's ideal for organizations with multiple users, IT departments that need predictable support costs, and companies with traveling employees who require international coverage. The service is also suited for those who handle sensitive data and need to retain defective storage media for compliance.

Main features

• 5-year coverage with Premium Plus service level, including parts, labor, and next business day onsite response.
• Telemetry: HP collects diagnostic data remotely to identify issues before they cause downtime, enabling proactive support.
• Defective Media Retention (DMR): Keep your failed hard drives or SSDs to ensure data security and meet regulatory requirements.
• Travel (TRV): Onsite service for employees traveling internationally, with coverage in specified regions.
• Peripherals Solution: Support for select HP-branded peripherals connected to the notebook, such as docks, monitors, and keyboards.
• Electronic license delivery with easy registration and activation.

Specifications

• Service Type: Onsite Support
• Service Duration: 5 Years
• Service Level: Premium Plus
• Covered Product Type: Notebooks
• Support Method: Onsite repair, remote technical assistance
• Response Time: Next Business Day Onsite (NBD)
• Parts & Labor: Included
• Service Delivery: Electronic License
• Target Audience: Business/Enterprise
• Service Provider: HP

Tips

Register this service with HP within the specified period after hardware purchase to activate coverage. Keep proof of purchase and service agreement details handy. For travel coverage, verify the regions included in your plan. Use telemetry data to monitor notebook health and schedule maintenance proactively.