HP 3 años Premium+ servicio in situ con telemetría, DMR y solución de periféricos para portátiles (U86CJE)

For IT administrators managing fleets of HP notebooks in corporate environments, this 3-year Premium+ Onsite Service delivers proactive support that minimizes downtime. The service combines certified technician visits with advanced telemetry for real-time monitoring and diagnostics, ensuring business continuity for mission-critical users.

Key specifications

• Service type: Premium+ Onsite Service
• Duration: 3 years
• Covered product: HP Notebooks
• Service level: Onsite support with certified technician
• Telemetry: Proactive monitoring and diagnostics
• DMR support: Included
• Peripherals solution: Comprehensive peripheral support
• Support scope: Hardware, basic software, peripherals
• Response time: Manufacturer specified (typically next business day)
• Parts and labor: Included
• Technical support: Phone and online
• Preventative maintenance: Included
• Service activation: Requires existing compatible HP Notebook
• Target environment: Business/Enterprise

Why choose it

This service extends your HP notebook's coverage with proactive telemetry that identifies potential issues before they cause failures. The inclusion of DMR (Defective Media Retention) ensures sensitive data remains secure, while the peripherals solution covers essential accessories, providing a complete support ecosystem for your mobile workforce.

Ideal use cases

• Enterprises with fleets of HP notebooks requiring consistent onsite support.
• Businesses needing proactive monitoring to prevent downtime.
• Organizations with strict data security policies requiring DMR.
• Companies that rely on peripherals like docking stations and monitors.

Good to know

The service is activated on a compatible HP notebook and covers hardware, basic software, and peripherals. Telemetry requires an internet connection for remote diagnostics. Onsite visits are scheduled based on the manufacturer's response time, typically next business day for Premium+ service. This service is an upgrade or extension to the standard warranty and must be purchased while the notebook is under warranty or within the eligible period.