Alcatel Standard Edition SoftPanel - 5 a 30 conexiones

Receptionists and operators often juggle multiple calls, directories, and presence states, which can lead to missed connections and slow response times. The Alcatel Standard Edition SoftPanel solves this by transforming a standard Windows PC into a professional attendant console for Alcatel-Lucent OmniPCX communication systems. With support for 5 to 30 concurrent connections, it centralizes call management, directory access, and presence monitoring in one intuitive interface.

Who is it for

This software is ideal for front-desk staff, administrative assistants, and call-handling teams in small to medium-sized businesses that rely on Alcatel-Lucent PBX platforms. It suits organizations needing a scalable, software-based attendant solution without dedicated hardware.

Main features

• Perpetual license for 5 to 30 users/connections, upgradeable within range
• Full call control: transfer, hold, conference, and park
• Integrated directory lookup and presence management
• Real-time call queue monitoring for efficient workload distribution
• Graphical user interface optimized for daily attendant tasks
• Computer Telephony Integration (CTI) for seamless PBX connectivity
• Client-server deployment over Ethernet (TCP/IP)
• Runs on Windows 7, 8, 10, or 11

Specifications

• Product type: Attendant console software
• Edition: Standard Edition
• License type: Perpetual license
• License capacity: 5 to 30 connections
• Compatibility: Alcatel-Lucent OmniPCX Enterprise/Office
• Minimum processor: Intel Core i3 or equivalent
• Minimum RAM: 4 GB
• Minimum storage: 100 MB free disk space
• Network: Ethernet (TCP/IP)
• Deployment: Client-server desktop application

Tips

Verify your OmniPCX software version before installation to ensure full feature compatibility. For growing teams, start with a lower connection count and upgrade the license as needed—no reinstallation required.