Name: Jabra Engage 40 - (Inline Link) USB-C MS estéreo
Brand: JABRA
SKU: 119363
Price: 145.37 EUR
Availability: InStock

Jabra Engage 40 - (Inline Link) USB-C MS estéreo

Jabra Engage 40 - (Inline Link) USB-C MS estéreo

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145,37 €

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Stock 100 Código 119363 Marca JABRA Modelo 4099-413-299 Garantía 2 años

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Entrega estimada Jueves, Octubre 15

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Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization and hearing protection, along with a powerful 2-microphone system, the overall audio experience is given a massive boost. You’ll be comfortable too, thanks to an ultra-lightweight yet durable design, adaptive fit and comfort-enhancing ear cushions for improved noise isolation. You focus on what matters most. We’ll take care of the rest.

Jabra Engage 40 is a contact centre headset that provides real-time call insights to make every customer your most satisfied customer yet. Designed for both comfort and durability, Engage 40 features a duo of intelligent microphones and a programmable control unit, to make handling calls easier than ever before.

Sounds like satisfaction

With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights. This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

On the ball

A software system that can analyse conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact centre headsets.Live, on-screen pop-ups give instant feedback, so you can improve your customer’s call experience as it’s happening.Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, silence and interruptions. 1Onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.Show me more1 Free software download required. Integrations available for selected platforms.

Double the mic, double the satisfaction

Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

A comfortable agent is a happy agent

An uncomfortable agent makes for an awkward call, so we've designed Engage 40 to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.We’ve also popped an innovative maze-shaped pattern on the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the ear, helping you stay relaxed and focused on the needs of your customer. *weight varies for stereo and mono variants

Built for “oops”

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Easy listening

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…) With Engage 40’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically ensure that incoming calls are crisp and clear - just another clever feature bringing calm efficiency to every conversation.

Kind on the ears

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.We’ve included loads of groundbreaking hearing protecting technologies, including: IntelliTone 2.0™, which keeps average noise exposure at a safe level PeakStop™ 105 dB, which prevents sudden loud noises BalancedVoice™, which processes the incoming sound for clearer calls Speech level normalisation, which keeps incoming calls at your preferred volume Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful soundsBecause hearing protection isn’t an afterthought. It’s a lifetime investment.

Your new personal assistant

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.Engage 40 uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue, and focus on your customer - it’s all taken care of.But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*. *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017

Crush the conversation

With Engage 40, all the power is at your fingertips. Answer, mute and control the volume of your calls with just a few simple taps. Handling calls has never been this simple.The customisable buttons of the control unit can be integrated with your contact centre and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling. A better call experience for you and the customer has never been so easy.

Friends with everyone

Connecting with your customers is a walk in the park with Engage 40. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 2With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected. 2. Software may be needed for configuration. Refer to Jabra.com/platforms for details.

Come back later

Say ‘no’ to costly interruptions with the Engage 40 headset, which sets clear boundaries by showing when you’re busy. A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

How to use

Connect the Jabra Engage 40 to your workstation using the supplied wired interface. Adjust the head‑band and position the ear cushions for a snug but comfortable seal around the ears to maximise noise isolation. Position the boom microphone close to the mouth for optimal pickup and speak in a normal voice. Use the Jabra Engage+ software, if available, to view real‑time call metrics and adjust audio settings.

Recommendations

For best results in busy environments, ensure the ear cushions sit flush to the head to improve passive noise isolation and periodically check for firmware or software updates via Jabra Engage+ to maintain microphone and audio performance.

Aspectos destacados

Call centres and customer service agents
Office professionals handling frequent calls
Remote support and telephony-intensive roles
Brand: Jabra
Model: Engage 40 (MPN 4099-413-299)
Connectivity: Wired
Frequency response: 50 – 20,000 Hz
Ear coupling: Circumaural
Wearing style: Head‑band
Weight: 0.144 kg
Colour: Black
EAN: 5706991026160

Especificaciones

Acoplamiento al oído

Circumaural

Actualizaciones inalámbricas (OTA)

Ajuste automático del volumen

Alivio de presión intraural

Altura

54 mm

Altura (pulgadas)

5.41 cm (2.13")

Altura del embalaje

249 mm

Ancho

167 mm

Ancho (pulgadas)

16.7 cm (6.57")

Ancho del embalaje

185 mm

Apagado automático

Aplicaciones compatibles

Engage+;Jabra Direct;Jabra Xpress

Base de carga

Batería recargable

Beamforming

Yes

Bisagras de acero

Bluetooth

Bluetooth Low Energy (BLE)

Botones de control

Volume +, Volume -

Cancelación de ruido

Yes

Carga rápida

Certificación

Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook

Certificado para Microsoft Teams

Yes

Certificados de sostenibilidad

TCO

Color del producto

Black

Compatible con Amazon Alexa

Comunicación de campo cercano (NFC)

Conectividad multipunto

Conectividad USB

Yes

Conexión automática

Conexión en cadena

Contenido del embalaje

Headset;Carry pouch;Warranty and warning leaflets

Control por voz

Emparejamiento fácil

Estuche de carga

Ficha de datos de seguridad

Yes

Forma de uso

Head-band

Frecuencia de los auriculares

50 - 20000 Hz

Frecuencia del micrófono

100 - 14000 Hz

Funda de transporte

Yes

Funda protectora

Guía de voz

HearThrough

Impedancia

32 Ω

Indicadores LED

Call

Interruptor de encendido/apagado

Longitud del cable USB

2.4 m

Manos libres

Material de la carcasa

Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)

Material de las almohadillas

Polyurethane (PU)

Micrófono MEMS (sistema microelectromecánico)

Yes

Número de micrófonos

Optimizado para

Microsoft Teams

Perfil de acceso a la agenda telefónica (PBAP)

Perfiles Bluetooth

SBC

Peso

63 g

Potencia máxima de entrada

30 mW

Procesamiento digital de señales (DSP)

Yes

Profundidad

167 mm

Profundidad (pulgadas)

16.7 cm (6.57")

Profundidad del embalaje

50 mm

Puerto de carga USB tipo C

Puerto USB

USB Type-C

Pulsómetro

Radio FM

Reacondicionado

Reducción de ruido

Yes

Reproducción de música

Yes

Respuesta de frecuencia (modo conversación)

100 - 14000 Hz

Respuesta de frecuencia (modo música)

50 - 20000 Hz

Sensibilidad del micrófono

-38 dB

Sensor de conducción ósea

Sensor de movimiento

Silenciamiento del micrófono

Sonido envolvente virtual

Tarjeta de garantía

Yes

Tecnología Clear Voice

Yes

Tecnología de conectividad

Wired

Tecnologías de protección auditiva

Jabra PeakStop

Temperatura de almacenamiento (T-T)

-5 - 55 °C

Temperatura de funcionamiento (T-T)

14 - 131 °F

Tipo de almohadilla

Single size leatherette cushion

Tipo de auriculares

Binaural

Tipo de cancelación de ruido

Passive

Tipo de micrófono

Boom

Tipo de producto

Headset

Unidad de transductor

2 cm

Uso recomendado

Office/Call center

Voz HD

Yes

Historial de precios de los últimos 6 meses

Jabra Engage 40 - (Inline Link) USB-C MS estéreo

Actual

145,37 €

Mínimo

144,82 €

Máximo

152,64 €

Variación 24 h

-1,57 € -1%

Semana

-0,53 € 0%

Mes

+0,20 € +0%

Jabra Engage 40 - (Inline Link) USB-C MS estéreo

Haz una pregunta sobre este producto

Envíos y devoluciones

Sounds like satisfaction

On the ball

Double the mic, double the satisfaction

A comfortable agent is a happy agent

Built for “oops”

Easy listening

Kind on the ears

Your new personal assistant

Crush the conversation

Friends with everyone

Come back later

How to use

Recommendations

Folleto

Documento

Documento

Productos populares en esta categoría

Jabra Engage 40 - (Inline Link) USB-C MS estéreo

Haz una pregunta sobre este producto

Envíos y devoluciones

Sounds like satisfaction

On the ball

Double the mic, double the satisfaction

A comfortable agent is a happy agent

Built for “oops”

Easy listening

Kind on the ears

Your new personal assistant

Crush the conversation

Friends with everyone

Come back later

How to use

Recommendations

Folleto

Documento

Documento

Productos populares en esta categoría

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