Name: Jabra Engage 50 II - (50 II Link) USB-A MS Mono
Brand: JABRA
SKU: 119400
Price: 224.78 EUR
Availability: InStock

Jabra Engage 50 II - (50 II Link) USB-A MS Mono

Jabra Engage 50 II - (50 II Link) USB-A MS Mono

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224,78 €

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Stock 6 Código 119400 Marca JABRA Modelo 5093-299-2119 Garantía 2 años

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Entrega estimada Martes, Octubre 27

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The best headset for clear customer calls* is here – Introducing Jabra Engage 50 II. We’ve put the power to improve customer satisfaction in your hands. Well, on your head, actually. Our Engage+ software gives you real-time call insights for more meaningful calls and helps increase customer satisfaction. You’ll catch even the smallest of details because we gave it not one, but three microphones for clearer sound, while suppressing unwanted background noise to hear what matters most. It’s ultra-lightweight yet durable enough to throw in your bag – it’s built for real life. And the adaptive fit and comfort-enhancing ear cushions feel so good, you’ll forget it’s there. Seriously.

Built for the contact centre of today and tomorrow, Jabra Engage 50 II provides real-time call insights to ensure each customer is happier than the last. The trio of best-in-class mics make sure you sound better than ever and you’ll never miss another call thanks to an audible ringer. It’s lightweight, comfy, and built to last – like a headset hat-trick.

A headset that’s got your back

With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

It’s not rocket science. But it is very clever.

A software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets.Engage+ delivers live on-screen pop-ups with guidance on factors affecting your customer’s call experience, including background noise, the position of your microphone, silence and interruptions. 1Customer call experience is improved in real-time (high fives all around). And onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.Leading monitoring solutions have gone one step further and integrated our insightful call analytics with their solutions, extending their value by enabling you to access our call data together with other data within their monitoring solutions. This gives a much clearer view of the customer experience enabling you to pinpoint and address specific issues.Told you it was clever.Show me more1 Free software download required. Integrations available for selected platforms.

Magic mic

Sound quality can make or break a call, so we built Engage 50 II to be the best headset for clear customer calls*. In fact, this headset has not one, but three microphones, for awesome background noise-cancellation that’ll let your customer hear every single word you say, enabling accurate speech-to-text for spot-on call transcription.Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

Great comfort isn’t a given. It’s engineered.

An uncomfortable agent makes for an awkward call, so we've designed Engage 50 II to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.We’ve also popped an innovative maze-shaped pattern inside the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the most common ‘problem areas’, helping you stay relaxed and focused on the needs of your customer.*Weight varies for stereo and mono variants

One tough cookie (well, headset)

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 50 II to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet. It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Every caller, crystal clear

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…) With Engage 50 II’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically process the sound to be clear and crisp - just another clever feature bringing calm efficiency to every conversation.

Healthy ears. Happy agents.

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 50 II. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.We’ve included loads of groundbreaking hearing protecting technologies, including: IntelliTone™ 2.0, which keeps average noise exposure at a safe level PeakStop™ 105 dB, which prevents sudden loud noises BalancedVoice™, which processes the incoming sound for clearer calls Speech level normalisation, which keeps incoming calls at your preferred volume Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful soundsBecause hearing protection isn’t an afterthought. It’s a lifetime investment.

Smooth operator

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.Engage 50 II uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue and focus on your customer - it’s all taken care of. But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*. *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017

Ditch missed calls

Never worry about missing a call again. With the adjustable audible ringer on the Engage 50 II, all you need to do is choose the ringtone and volume you prefer and your super intelligent headset will do the rest. Set the SmartRinger to only ring when you’re away from your desk - and you can stay flexible for grabbing a coffee or loading the dishwasher on working from home days, without irritating your colleagues with constant ringing when you’re in the office.**SmartRinger only sounds when the headset is lying on a flat surface

Plays well with others

Connecting with your customers is a walk in the park with Engage 50 II. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 2With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.2 Software may be needed for configuration. Refer to jabra.co.uk/platforms for details

Protect your focus

Say ‘no’ to costly interruptions with the Engage 50 II headset, which sets clear boundaries by showing when you’re busy.A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

How to use

Place the headset on the head so the ear cushion rests comfortably over one ear and adjust the headband for a secure fit. Connect the headset to the intended device according to the manufacturer's connection method and use the Engage+ software to monitor call insights in real time. During calls, position the boom/microphone as recommended to ensure optimal voice pickup and benefit from noise suppression.

Recommendations

For best results, keep firmware and Engage+ software up to date and fit the ear cushion and headband for a stable, comfortable seal. Store the headset in a protective bag when not in use to maintain durability.

Aspectos destacados

Real-time guidance (requires Engage+)*
3-microphone system
All-day comfort
Built-in busylight
Durable with a 3-year warranty
SmartRinger with motion detection
Black Office/Call center Head-band Headset
Wired USB connectivity
Circumaural 50 - 20000 Hz
Microphone type: Boom -26 dB

Especificaciones

Acoplamiento al oído

Circumaural

Actualizaciones inalámbricas (OTA)

Ajuste automático del volumen

Alivio de presión intraural

Altura

54 mm

Altura (pulgadas)

5.41 cm (2.13")

Altura del embalaje

249 mm

Ancho

167 mm

Ancho (pulgadas)

16.8 cm (6.6")

Ancho del embalaje

185 mm

Apagado automático

Aplicaciones compatibles

Engage+;Jabra Direct;Jabra Xpress

Base de carga

Batería recargable

Bisagras de acero

Bluetooth

Bluetooth Low Energy (BLE)

Carga rápida

Certificación

Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook

Certificado para Microsoft Teams

Yes

Color del producto

Black

Compatible con Amazon Alexa

Comunicación de campo cercano (NFC)

Conectividad multipunto

Conectividad USB

Yes

Conexión automática

Conexión en cadena

Contenido del embalaje

Headset;Carry pouch;Warranty and warning leaflets

Control por voz

Emparejamiento fácil

Estuche de carga

Ficha de datos de seguridad

Yes

Forma de uso

Head-band

Frecuencia de los auriculares

50 - 20000 Hz

Frecuencia del micrófono

100 - 14000 Hz

Funda de transporte

Funda protectora

Gestión de llamadas

Guía de voz

HearThrough

Indicadores LED

Call

Interruptor de encendido/apagado

Longitud del cable

1.6 m

Longitud del cable (unidades imperiales)

19.8 cm (7.8")

Longitud del cable USB

2.4 m

Manos libres

Material de la carcasa

Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)

Micrófono MEMS (sistema microelectromecánico)

Yes

Optimizado para

Microsoft Teams

Perfil de acceso a la agenda telefónica (PBAP)

Perfiles Bluetooth

SBC

Peso

45 g

Peso de la unidad de control

68 g

Potencia máxima de entrada

30 mW

Procesamiento digital de señales (DSP)

Profundidad

160 mm

Profundidad (pulgadas)

16 cm (6.3")

Profundidad del embalaje

50 mm

Puerto de carga USB tipo C

Puerto USB

USB Type-A

Pulsómetro

Radio FM

Reacondicionado

Reducción de ruido

Respuesta de frecuencia (modo conversación)

100 - 14000 Hz

Respuesta de frecuencia (modo música)

50 - 20000 Hz

Sensibilidad del micrófono

-26 dB

Sensor de conducción ósea

Sensor de movimiento

Silenciamiento del micrófono

Sonido envolvente virtual

Tarjeta de garantía

Yes

Tecnología de conectividad

Wired

Tecnologías de protección auditiva

Jabra PeakStop

Temperatura de almacenamiento (T-T)

-5 - 55 °C

Temperatura de funcionamiento (T-T)

14 - 131 °F

Tipo de auriculares

Monaural

Tipo de micrófono

Boom

Tipo de producto

Headset

Unidad de transductor

2 cm

Uso recomendado

Office/Call center

Voz HD

Historial de precios de los últimos 6 meses

Jabra Engage 50 II - (50 II Link) USB-A MS Mono

Actual

224,78 €

Mínimo

199,91 €

Máximo

227,46 €

Variación 24 h

+0,43 € +0%

Semana

-2,68 € -1%

Mes

+22,26 € +11%

Jabra Engage 50 II - (50 II Link) USB-A MS Mono

Haz una pregunta sobre este producto

Envíos y devoluciones

A headset that’s got your back

It’s not rocket science. But it is very clever.

Magic mic

Great comfort isn’t a given. It’s engineered.

One tough cookie (well, headset)

Every caller, crystal clear

Healthy ears. Happy agents.

Smooth operator

Ditch missed calls

Plays well with others

Protect your focus

How to use

Recommendations

Folleto

Documento

Documento

Productos populares en esta categoría

Jabra Engage 50 II - (50 II Link) USB-A MS Mono

Haz una pregunta sobre este producto

Envíos y devoluciones

A headset that’s got your back

It’s not rocket science. But it is very clever.

Magic mic

Great comfort isn’t a given. It’s engineered.

One tough cookie (well, headset)

Every caller, crystal clear

Healthy ears. Happy agents.

Smooth operator

Ditch missed calls

Plays well with others

Protect your focus

How to use

Recommendations

Folleto

Documento

Documento

Productos populares en esta categoría

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